한국어 AI 전화 응대
Korean AI receptionist for Korean-American small businesses
AssistStaff is a Korean AI receptionist that answers your business phone 24/7 in Korean or English. Customers saved with Korean as their preferred language hear a native Korean voice, while your notes, messages and appointments are kept in English. It books appointments, takes messages and transfers urgent calls to you.
한국어 AI 전화 응대 서비스
AssistStaff는 소규모 사업체를 위한 AI 전화 응대 서비스입니다. 영업시간은 물론 밤, 주말, 휴일에도 24시간 전화를 받아, 한국어가 편한 손님께는 원어민 한국어 음성으로 자연스럽게 응대합니다. 바쁜 시간에 전화를 놓쳐 손님을 잃는 일을 줄이고, 직원을 더 뽑지 않고도 모든 손님께 정성껏 응대할 수 있습니다.
손님 연락처에 선호 언어를 한국어로 지정해 두시면, 그 손님이 전화할 때마다 AI가 처음부터 끝까지 한국어로 대화합니다. 예약 잡기, 예약 변경과 취소, 메시지 받기, 영업시간이나 서비스에 대한 질문 답변까지 통화 중에 바로 처리합니다. 급한 전화는 사장님이나 직원에게 연결하고, 아무도 받지 못하면 다시 연락드릴 수 있도록 콜백을 잡아 둡니다.
통화 요약, 메모, 예약 내용은 모두 영어로 정리되어 대시보드에 저장됩니다. 그래서 한국어를 하지 못하는 직원도 같은 기록을 보고 바로 후속 조치를 할 수 있습니다. 설정은 몇 분이면 끝납니다. 지금 쓰시는 사업장 번호를 착신 전환하고 업체 정보를 입력하시면 바로 시작할 수 있으며, 코딩은 전혀 필요 없습니다.
- 원어민 한국어 음성으로 24시간 전화 응대
- Google 캘린더에 예약 등록, 변경, 취소 및 문자(SMS) 확인 발송
- 업체가 등록한 정보와 자주 묻는 질문을 바탕으로 답변
- 급한 전화는 사장님이나 직원에게 연결
- 모든 통화 기록과 고객 정보를 자동으로 정리
- 월 $29부터 시작하는 요금제, 무료 데모 신청 가능
A Korean answering service for the businesses in your community
Korean-American small businesses often serve two groups of customers at once: longtime customers who prefer to speak Korean, and English-speaking customers from the wider neighborhood. Covering both on the phone usually means keeping a bilingual person by the phone all day, which is hard for a small team. A Korean answering service built on AI covers both groups at any hour.
- Restaurants: answer questions about hours, menu and location, and take reservations during the dinner rush
- Hair and nail salons, spas and skin care studios: book, move and cancel appointments while you are with a client
- Real estate offices: capture buyer and renter inquiries and set up showing appointments
- Churches and community organizations: share service times and event details, and take messages for staff
- Professional offices such as accounting, tax and insurance: book consultations and take detailed messages
- Home services: take repair requests, flag urgent problems and book the visit
How the English and Korean setup works
Every contact in AssistStaff has a preferred language: English, Spanish or Korean. When a contact saved as Korean calls your business number, the receptionist answers in Korean with a native Korean voice and handles the whole call in Korean. When an English-speaking customer calls, they hear English. Callers who are not in your contacts yet are answered in English; you can set the preferred language when you add or edit the contact, and their next call is in Korean.
You give the receptionist your business details once: hours, services, prices you want to share, service area, policies and frequently asked questions. It uses that same information in both languages, so Korean-speaking and English-speaking customers get the same answers.
A Korean-speaking receptionist, without hiring one
A full-time receptionist costs about $38,000 a year in median pay, according to the U.S. Bureau of Labor Statistics, and a bilingual Korean and English receptionist who also covers nights and weekends is hard to find at any price. AssistStaff plans start at $29 a month and answer every hour of the day.
There is no new phone system to learn. Forward your existing business number, add your business information and choose a plan. If you would like to hear the Korean voice before you decide, request a free demo from the contact page.
Your records stay in English
The conversation happens in Korean, but the paperwork does not. Call summaries, notes, messages, contact details and appointments are saved in English in your dashboard, with a transcript of every call. That keeps the business easy to run when some of your staff do not read Korean, and it gives you one consistent customer history no matter which language the customer speaks.
Frequently asked questions
- Does the Korean AI receptionist use a real Korean voice?
- Yes. Calls with customers whose preferred language is Korean use a native Korean voice, not an English voice reading Korean words. The receptionist greets the caller, answers questions and books appointments in Korean.
- How does it decide between Korean and English?
- It uses the preferred language saved on each caller’s contact record. Callers who are not in your contacts yet are answered in English. Set a customer’s preferred language to Korean once, and every call after that is answered in Korean. It does not switch languages in the middle of a call.
- 한국어로 통화해도 기록은 영어로 남나요?
- 네. 손님과는 한국어로 대화하지만, 통화 요약, 메모, 메시지, 예약 내용은 모두 영어로 저장됩니다. 한국어를 하지 못하는 직원도 같은 기록을 보고 바로 후속 조치를 할 수 있습니다.
- Can Korean-speaking callers book appointments?
- Yes. The receptionist books, reschedules and cancels appointments on your Google Calendar during the call and can send a text message confirmation afterward.
- What other languages does AssistStaff support?
- AssistStaff answers calls in English, Spanish and Korean. Each caller hears the language set on their own contact record, so one business line can serve all three groups of customers.
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